Careers in Hospitality

Level 2

Hospitality, tourism and retail workers are in big demand. Our hospitality courses will introduce you to a range of employment pathways in the service industry. You’ll learn how to make espresso coffees, learn about food safety, food preparation, personal presentation, customer service and a range of skills to help your future career.

Course Description

This hospitality program offers a comprehensive introduction to the service industry, including the hospitality, tourism, and retail sectors. Participants will gain hands-on experience in making espresso coffees, food preparation, and customer service, as well as important knowledge about food safety and personal presentation. The course is designed to equip students with the skills and knowledge needed for a successful career in the high-demand field of hospitality.

What you’ll learn
  • Service Industry

  • Our Hospitality Plus (Level 3) course (Located in Palmerston North)
  • Further tertiary study at Level 3 or above in hospitality and related fields including NZ Certificate in Food and Beverage (Level 3)
  • Employment in hospitality, cafes, catering, tourism, retail and more


  • New Zealand Certificate in Hospitality (Level 2)
  • New Zealand Certificate in Foundation Skills (Level 2)
  • National Certificate in Educational Achievement (NCEA) (Level 2)

Personal presentation. Espresso coffee making. Food handling and food safety. Food preparation. Customer service. Teamwork.

Louis Ferguson

Instructor of Marketing

  • 9.1k
  • 4.5
  • 29 Courses
  • 205
Our Student Testimonials
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Zac Davies

19 months ago

Achievement NZ has benefited me in a lot of ways because it has helped me gain my Foundation Skills qualifications and also my NCEA. I have also made a lot of new friends and the tutors give me a lot support in all areas of my life including work and course. Lunch is also provided. There are amazing, supportive people here and it is a fun environment. If you want your qualifications fast and easy with a lot of help this is definitely the place for you!

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Jane Watson

3 years ago

I was struggling to find work after completing high school and felt like I was at a dead end. That was until I discovered Achievement NZ. The team helped me find the right course and provided me with the support and guidance I needed to succeed. Now I have a qualification that has opened doors for me and I am on the path to a successful career. Thank you Achievement NZ!

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Ari Tohu

5 years ago

I never thought that I would have the opportunity to continue my education, but Achievement NZ proved me wrong. Their team helped me find a course that fit my schedule and provided me with the support I needed to complete it. Now I have a qualification that has improved my chances of finding sustainable employment and opened up new opportunities for me. I am forever grateful for the support of the team at Achievement NZ.

Frequently Asked Questions

This course includes

  • Course Duration 33 weeks
  • Course Hours 30
  • Start Date Jan 1, 2023
  • Certificate YES
  • Location Napier
    Palmerston North